Site crashed after update downloaded

[Fernando]

We now get this message trying to access our site. Am unable to get into the backend. Please help with this urge matter.

Warning: file_get_contents(/home/cm_cbd/epicenter-sf.org/wp-content/plugins/the-events-calendar/common/src/Tribe/Main.php): failed to open stream: No such file or directory in /home/cm_cbd/epicenter-sf.org/wp-content/plugins/the-events-calendar/src/Tribe/Main.php on line 272

[Geoff]

Hi,

Sorry for the issues with the 4.1 update.

We believe we found the issue with the plugin directory name changes in our packaging sytem.

We have now resolved the issue.

I recommend to get back to the correct directory paths to deactivate and delete the premium plugins (Events Calendar PRO, Community Events and Filter Bar) and then update by getting the latest files from your account in theeventscalendar.com

https://theeventscalendar.com/my-account/downloads/

The process of deactivating and deleting the plugins does not change or delete events or settings, but it is always a good idea to have a backup.

Let us know if that helps get everything back to square one.

Thanks,
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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