+ sign missing on Event Ticket Pro

[Karen]

The + sign is missing on the ticket when viewed in Safari. (It seems to work okay on Chrome.) I have updated everything and flushed all caches. I am using the AVADA theme, which comes packaged with The Event Calendar.

When viewed on an iPhone, it is impossible to order a ticket.

How can this be fixed?

[Geoff B.]

Good evening Karen and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the + sign not displaying properly.
I would love to help you with this topic.

I believe this is based on the rules of your Avada theme.
So you might want to reach to them for a proper solution.

In the meantime, try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-events-tickets .quantity {
height: auto !important;
}

This will not always be pretty (depending on your screen resolution – but can be tweaked with CSS).

But at least, the buttons will always display.

Let me know if that helps.

Have a great day!

Geoff B.

[Karen]

Thank you, it is working correctly again.

[Geoff B.]

Good evening Karen,

I am super stoked that this worked for you.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great weekend!

Geoff B.

[Author]

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