Showing all recurring event not displaying

[contentmaximiser]

Hi

I have an event calendar pro installed in my development site and is working good aside from the (See all) link which suppose to be displaying all recurring events but it did not display for a reason. I have the screenshot here http://awesomescreenshot.com/0105721058 so you can understand what i am trying to explain.

Thanks for your help in advance

Frezier

[Nico]

Howdy Frezier,

Welcome to our support forums and thanks for reaching out to us. Sorry to hear about this issue but hopefully I can help you out getting this right 🙂

We’ve seen reports of this same issue happening in sites where ‘Datepicker Date Format’ is set to day first format. Can you please check that in ‘WP-Admin > Events > Settings > Display > Datepicker Date Format’? If this is your case please set the ‘Datepicker Date Format’ to a month first format and then go into the recurrent event, check that the dates in the picker are correct and re-save the event. That should fix the ‘See All’ link.

Please let me know about this,
Best,
Nico

[contentmaximiser]

Hi Nico,

I followed your instruction and you will see the screenshot here http://awesomescreenshot.com/07f575jrbf and I check one of the recurring event and re save it check here http://awesomescreenshot.com/083575jyf5 but still resulting empty when i click see all recurring. You can see it here http://awesomescreenshot.com/079575k82b.

I hope the above screenshots make sense.

Thanks

Frezier

[contentmaximiser]

In addition, here is the link to one of the event pages:
http://disabilitymacarthur.org.au/calendar/after-school-respite-care/2015-09-02/

If you click on See All, then you would be able to see the problem.

Thanks!

[Nico]

Hey Frezier,

Thanks a lot for following up on this 🙂

Before we can continue debugging this issue, Can you please update all of our plugins to the latest version? Having miss-matching versions of the plugins is not recommended and it’s likely to cause unexpected issues. Please check this knowledge base article about version compatibility for more info on this.

Please check if the issue is fixed after updating,
Best,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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