Shortcodes not working in Divi theme

[wwborders]

We have been unsuccessful in adding a calendar to a page using shortcodes – is there a known issue with the Divi theme? We have tried disabling all plugins and this did not work.

Sample page

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

Normally, shortcodes work properly with the Divi theme. Did you create a page with the Divi Visual Builder? Did you insert the [tribe_events] shortcode in a “code” module?

There’s something I don’t understand: in your screenshot, I noticed it’s the Twenty Seventeen theme, and your shortcode doesn’t work either. So maybe the problem comes from something else. Can you make sure Events Calendar PRO is properly installed and activated? (you may re-install it, just to be sure). Maybe clear up your cache and clean up all your transients as well.

Please let me know how it goes.

Cheers,
Jeremy

[wwborders]

Thank you Jeremy,

We had not installed the additional PRO plugin as most plugins allow inputting the Licence key for use of the pro version. All is working now.

[Jeremy]

Hi,

I’m glad all is working now 🙂

I’m closing this thread, but feel free to start a new one if you have further concerns.

Cheers,
Jeremy

[Author]

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