Shortcodes don't work after update 4.3.1.1

[Albertus]

Dear Support,

On Thursday 20 October everything was running perfectly.

I have WordPress version 4.6.1–en_GB and Avada 5.0.2 theme/framework running. After upgrading to EC Pro 4.3.1.1, the shortcodes stopped working and seems to freeze the rest of the page. Even rolling back to 4.3 did not resolve the problem.

Please assist.

Link to view:

http://www.gym64.com/classes/

Temp page with only a shortcode:
[tribe_mini_calendar category=”Dunfermline” count=”20″]
http://www.gym64.com/test-page/

[George]

Hey Albertus,

Thanks for reaching out!

I just tested the Events Calendar Pro shortcodes (including [tribe_mini_calendar]) on my own test site and had no issues with them.

So there may be a theme or plugin conflict here.

What I would recommend doing is doing the complete set of troubleshooting steps outlined on this page → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

After EACH STEP in that process, check on the test page with the shortcode and see if anything improves anywhere along the way.

Let us know what you find! 😀

— George

[Albertus]

Hi George,

I have found the problem, and this is a big issue.

It looks like the latest version of the Pro plugin is incompatible with the latest Avada theme.
With all other plugins disabled, except the theme, the pages where the shortcodes are used, stops the page from loading.
When I disable the Pro plugin, the page loads perfectly.

What am I to do!!! It worked fine before the Pro update.

[George]

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