Shortcode text appears in event description box

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #222917
    jhatzi
    Participant

    Hi there,
    The “add event” short code [tribe_community_events] appears in the “Event Description” text box. My users have to manually delete it before adding there description. Is this a known error? How can I make this text disappear?

    #223926
    Casey D
    Member

    Hello jhatzi,

    Thanks for contacting us!

    This is strange! From what I understand, in the Community Events submit an event form, in the description text box, there is some ‘[tribe_community_events]’ text that needs to be deleted?

    Are you using the pretty permalinks version of Community Events, or the shortcode version? I’m unable to see the issue, as it is behind a login. Can you upload a screen shot of it?

    Here are some excellent tools for uploading some screenshots!

    Does this make sense? Let me know if this doesn’t work for you.

    Cheers!

    – Casey Driscoll

    #224579
    jhatzi
    Participant

    This reply is private.

    #231220
    jhatzi
    Participant

    Hi Casey, It’s been 4 days since I posted the screen shots as requested (posted as private). Do you have any updates on the issue?

    #231531
    Casey D
    Member

    Hello jhatzi,

    Sorry for the delay, I was waiting for a dev to get back to me and forgot to follow up yesterday!

    This is a bug in our code, I was able to reproduce it on my system.

    A work around would be to use pretty permalinks, which I just confirmed work fine on my system. You could also use a line of jquery to clear both of these fields on load.

    Sorry again about this! Let me know if you have any questions!

    – Casey Driscoll

    #268234
    Casey D
    Member

    Hello jhatzi,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

    #434220
    Leah
    Member

    Hi there,

    I just wanted to drop in and update you on the status of this issue. We are working on a fix, but we were not able to include it in our upcoming release (3.7). Correcting this problem is still important to us and we hope to have a fix done for a future maintenance release. We will do our best to keep you updated here on our progress. Thank you for your patience and understanding while we work on this.

    Best,
    Leah

    #768926
    Leah
    Member

    Hi there,

    I just wanted to let you know that we were able to work on this issue for our upcoming 3.8 release. Keep an eye out on your site for an update announcement! If you update and are still seeing this problem, please post a new thread so we can check it out. Thank you for your patience while we got this fix in place.

    Best,
    Leah
    and the team at Modern Tribe

Viewing 8 posts - 1 through 8 (of 8 total)
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