Shortcode not working. License doesn't seem active.

Home Forums Calendar Products Events Calendar PRO Shortcode not working. License doesn't seem active.

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  • Author
    Posts
  • #1354062
    Kevin
    Participant

    Hi,

    I am having a problem with calendar pro. The plugin folder is installed into plugins of the wordpress site but the [tribe_mini_calendar] isn’t showing up. I also can’t see to find how to activate the license with the license key. I am not sure if the pro version is active on my site. Could you please advise.

    #1354393
    Patricia
    Member

    Hey Kevin,

    Thank you for reaching out to us! As I can see from your system info you only have The Events Calendar installed and activated: you have to install Events Calendar PRO to be able to use the shortcodes.

    Please access your account, download and install the latest version of Events Calendar PRO.

    After that, please access your Dashboard and head over to Events > Settings > Licenses, add your license key and press the “Save Changes” button in the end of that page.

    I hope this helps!

    Let me know if you need anything else in the mean time.

    Best Regards,

    Patricia

    #1364709
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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