Shortcode not working

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  • March 22, 2018 at 9:23 am #1485988
    ocreations
    Participant

    we bought pro to use the shortcodes but they are not working!!

    March 22, 2018 at 11:56 pm #1486700
    Jennifer
    Keymaster

    Hello,

    I see that you have a license for Event Aggregator, but I do not see a license for Events Calendar Pro (the add-on that comes with the shortcodes) associated with this account. Did you intend to purchase Events Calendar Pro instead of Event Aggregator?

    If so, just let me know, and I’ll be happy to switch out the licenses for you!

    Thanks,

    Jennifer

    April 13, 2018 at 9:35 am #1506839
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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