Sharing Icons on Venue Pages Weird

[Lance]

I’m noticing that the sharing icons on my venue pages are not displaying correctly. For example:

http://centerforworldmusic.org/venue/casa-del-prado-theatre/

http://centerforworldmusic.org/venue/pantai-inn/

Sharing icons on event list are OK.

Any suggestions?

Using: TCE 3.11.2, Pro 3.11.1

• This topic was modified 10 years, 8 months ago by Lance.

[George]

Hey Lance,

Sorry you’re having these issues on your site. I checked out the link you provided and the icons there are indeed missing. This is usually because the font-face files used to generate the icons are not being loaded on the page…weird…

I unfortunately don’t have much advice here, Lance – there’s nothing within our Venue-related code, or in fact just any of our code, that would actively prevent a specific stylesheet from loading on a site. So if the stylesheet is missing here on the Venues pages, I’d recommend reaching out to ShareDaddy’s support team for assistance and/or your theme developer.

One thing to note is that if ShareDaddy has the option of adding these icons selectively to post types, make sure you explicitly add the Tribe Venues post type to that set of “allowed” post types – the post type name is ‘tribe_venues’ in the code.

I’m sorry to disappoint, Lance! This is an odd issue and it seems that its roots are with ShareDaddy itself and/or your theme or something.

Keep us posted on things! I will try to look for more evidence of how our code could cause this, but for now have been unable to find anything related to it and so wanted to update you here 🙂

Thanks,
George

[Lance]

Hmmm. This may seem dumb, but I don’t know what Sharedaddy is. Does it have to do with Jetpack? In any event, in order not to appear dumb, I’ve been trying to find out. I looked at the Settings –> Sharing menu. There, under “Sharing Buttons,” I found a list of “Show button on” options. Among those options, I saw “Events,” “Venues,” and “Organizers.” I noticed that neither “Venues” nor “Organizers” was checked. Checking them seems to have solved the problem.

Are those three options added to the Jetpack sharing plugin by The Events Calendar (Pro)?

Thanks, as always!

[George]

Among those options, I saw “Events,” “Venues,” and “Organizers.” I noticed that neither “Venues” nor “Organizers” was checked. Checking them seems to have solved the problem.

Hey @Lance,

Not a dumb question at all, and it’s actually my fault for not being more clear about that! Yes, Sharedaddy is mostly a part of Jetpack these days, but the text of yours that I quoted above is indeed the right way to solve this.

Events Calendar Pro itself doesn’t add code to Sharedaddy – what happens is basically Jetpack only loads on “Post” and “Page” post types by default. For any other post types, it doesn’t load unless you manually activate it. This is actually a nice feature can lead to some confusion like we indeed ran into here.

Apologies for not being as clear as I could’ve been – glad you’ve got things working though.

Best of luck with your site! 🙂
George

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