Shared Ticket Capacity

[Jean]

I am unable to find clear instructions for shared ticket capacity. I have a 3 day recurring event. The capacity for each day is 12. The user can purchase any single day ticket or a discounted ticket for all 3 days. Is it possible to use shared capacity for these tickets? Or is there an easy way to give a discount when they purchase a ticket for each day?

[Jennifer]

Hi Jean,

Thanks for reaching out!

You can set an overall quantity in the “Settings” area of the Ticket section. After setting a shared capacity, you can then select “Share capacity with other tickets” for the Capacity option on each ticket that you want to draw from the overall quantity. I would recommend taking a look at this article, which has an outline of how the sharing features (“shared capacity” and “sell up to”) work.

I do want to also point out that with recurring events, tickets are added to the series in general. Individual tickets are not created for each date in the series. It looks like you might be aware of that already having named certain tickets “Day 1” and “Day 2”, but I just wanted to make sure!

Regarding the discounts, you can use the coupons feature that comes with WooCommerce to create coupons for tickets, since they are essentially WooCommerce simple products. However, there is not currently an out of the box way to add discounts based on the quantity of tickets purchased.

The WooCommerce add-ons are worth taking a look at for this type of functionality. They provide several options for bundling/discounting products based on what else is being purchased.

Another option would be to create a separate ticket that is good for all days in the series at a discounted price.

I hope that helps clear things up, but please let me know if you have any questions!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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