"maximum execution time" Server Request?

[lucaweb]

Hi,
after successfully testing the Facebook Event Plugin on my demo dev site i move the plugin on new site with different server mantainer but same service, Linux – PHP Version 5.3.28 … (Wordpres 3.8.1)

The problem in new site is that the “Facebook importation” stop the download after few minutes as there is a sort of “timeout connession” .. What i should ask at the mantainer?

[Barry]

Hi: I’m sorry you’re hitting up against difficulties here.

It could be that the default_socket_timeout is set to something fairly low, or it could be some restriction at a level ‘above’ PHP. What is the precise error you are seeing and where are you seeing it?

[lucaweb]

Ni Barry,
tks for answer

I don’t have an error message, just starting the upload of events pushing on “Import:Facebook” the page start loading locations with their events but: after few minutes (about two) the page stop the loading without reading all the locations list but just a little part of it,and without showing the “import events” button in the bottom of the page.

More Inidcations:
– i have to say that i have a long list of locations but in my demo server it works good
– i tried cutting my locations list in little parts and it works good

So i’m pretty sure that the problem is the server connession time or memory but i don’t know how work on, about that Aruba assistance told me that:
– max_execution_time for my php can’t changed in my “shared hosting”
– but i can change php.ini if useful, u can see my php info at that link http://www.wegoo.it/info.php

tks for any help

Luca

[lucaweb]

For more infos, i show you the comparation about servers parameters involved (i suppose):

>Php Server DEMO (it works):
max_execution_time 300 300
max_file_uploads 20 20
max_input_nesting_level 64 64
max_input_time 600 600
max_input_vars 3000 3000
memory_limit 256M

>Php present Server (dont’work)
max_execution_time 120 120
max_file_uploads 20 20
max_input_nesting_level 64 64
max_input_time 60 60
max_input_vars 1000 1000
memory_limit 128M 128M

..of course the Demo server is more powerful, but witch of these parameters should i take in consideration for the problem that i described previously?

[Barry]

OK, unfortunately if the issue comes down to the maximum execution time and that cannot be changed there is little we can do to help out with this one.

While I don’t know that that is definitely the cause, it doesn’t seem unlikely and – based on what you’ve described and the fact that it worked without any problems on your demo site – it does rather look like the problem is specific to this particular hosting environment you are using.

I don’t think we’re going to be able to provide further assistance and am inclined to close this thread. Do you have any further questions before I do so?

[lucaweb]

I Barry,

ok u can close this thread,

maybe it can be useful to someone else: i confirm that the problem it’s the “maximum execution time” depending from my mantainer. Longer the list of events and more is the time required by the server to cannect with facebook server, in my demo server i have 600 seconds of “maximum execution time” against the 120 seconds of present server.

Tks for help

[Barry]

(… to keep things tidy, I am now closing the thread!)

[Author]

Posts