Server change. Cant add events

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  • #1348404
    bradkrauza
    Participant

    I have changed servers and added the site and database. Calendar and schedule are there but I can no longer add or edit events. http://linuskelowna.com/?post_type=tribe_events

    Help needed. Thank you

    #1348800
    Geoff B.
    Member

    Good evening Brad and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the calendar no longer working properly on your end. Yikes!

     

    I am not quite sure how you did the server change (normally this would probably mean updating your database to reflect the paths of the new server) so it is hard to say exactly what is going on.

    One thing you should know however is that your premium licenses for the Events Calendar Pro and Event Tickets Plus have expired.

    Although these plugins will continue to work, they will only do so with a matching version of our free plugins (released around the same time).

    In other words, you will have to “freeze” your the Events Calendar family plugins if you decide to not renew your premium product licenses.

    As a first troubleshooting step I would try deactivating all premium the Events Calendar plugins, re-save the settings under the Events -> Settings -> General page AND re-save your permalinks.

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1359714
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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