Hello oskarttt!
Thanks for using our plugin and our add on WooCommerce Tickets.
You are trying to get shipping and billing information to show, correct?
If you go to the Event with the tickets and hover over the title of one of the tickets and click Edit in WooCommerce. Then uncheck virtual product and update.
What happens then when you try to purchase that ticket, does it show the shipping address?
I was able to get the shipping address to work that way.
Let me know if that works for you. 🙂