Sending a charitable receipt for a ticket purchase

[Gordon Holtslander]

Hi There,
We are looking at using the Events Tickets Plus to sell tickets to a fundraising luncheon. Selling the tickets will work fine. I’m wondering if there is any functionality that would allow a PDF receipt to be attached to the email sent to the purchaser for the charitable donation portion of the ticket price.

[Barry]

Hi Gordon,

Great question!

This isn’t something that Event Tickets Plus directly facilitates, as it relies of one of WooCommerce or Easy Digital Downloads to handle monetary transactions and receipt generation.

To the best of my knowledge neither of those platforms directly support what you want, either (though they certainly send out order confirmation emails and receipts, they do not default to PDF or have special handling for donations that I’m aware of). That said, both have extensive ecosystems of plugins and extensions that may very well provide anything extra you need.

Does that help at all, or at least give you some further avenues to explore?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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