Send email with order to organiz

[Riccardo]

Hi,
is it possible to send an automatic email with order to the event organizer email?
thanks

[Nico]

Hi there Riccardo,

Unfortunatelly that’s not possible by default. A while back a user in the forums wrote a plugin to achieve this (if you are using WooCommerce), I’ve reviewed the plugin at the time and it was working smoothly but I see it hasn’t been updated since so not sure if it will work for you. Here’s the plugin: https://github.com/thebeard/events-calendar-pro-organizer-mail

Please give a try and let me know,
Best,
Nico

[Riccardo]

Hi,
I’m using Woocommerce. So is not possible simply to add a function to get the email organizer and send it the order?
thanks

[Riccardo]

Hi, I try the plugin but it doesn’t work.
So is not possible add a function in woo commerce ?
When I setup the new order notification I can add more email by comma, is not possibile to override the function and retrieve the organanizer email and send it the new order?

thanks

[Nico]

Hi Riccardo,

Thanks for following up with this. What you describe sounds like a pretty good work around to get this working. Unfortunately we are not able to craft this customization for you, doing that would be out of the scope of the support we provide. If you are up to giving the cutomization a try, I can point you in the right direction. You might find this article about Customising WooCommerce notification emails with hooks and filters interesting to read as a start point.

Please let me know if you want to give this a try so I can point you in the right direction,
Best,
Nico

[Dr.]

I just purchased Events Calendar Pro and Event Tickets Plus, and I am very happy with them.

I have to chime in and say that it would be vital to have the ability to email the organizer whenever an event booking happens. As Event Tickets Plus ties in with our current WooCommerce store, it is our store customer service department that are receiving the Order Emails for our events, which does not help us at all as they are in a completely different department than our events organizers.

I hope you add this feature in sooner than later.

Thanks again!

~ Sean O’Daniels

[Riccardo]

Hi Nico,
I just want to add the organizer email to all new orders…
so… what is the right function ?
thanks

[Nico]

Hey folks,

Thanks for following up! And sorry to not have a definitive solution for this. It’s a planned feature but we still don’t have any schedulle for it.

In the meantime you are welcome to leave your vote and comment in our Uservoice page.

Sean, thanks for the feedback! I can totally feel your need for this…

Riccardo, sorry but there’s no function to do so… Unless you are meaning a different thing other the originally requested?

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Riccardo]

Hi Nico,
but you can not help us with this extension?
it’s more important and I’m not the only person I need it.
It’s not useful a plugin for the events that not advise the organizer of the event.
Thanks

[Riccardo]

Hi,
how can get the email organizer of the event from order?
thanks

[Nico]

Hey Riccardo,

I can truly see the need for this, but again we cannot support these types of customization. As much you need this to work other users need other features that are super important for them as well, and the truth is we cannot develop this custom needs for everyone. In the forums we are committed to provide support on the actual features of the plugin, and direct users with features request to our user voice page. Unfortunately we cannot support custom development other than a simple snippet or the use of a filter to modify an existing behaviour.

We do have a list of customizers: https://theeventscalendar.com/knowledgebase/find-a-customizer/ – which might be able to help you developing this…

If you feel that not having this feature is a show stopper for your project you can always request a refund for your purchase to support at this domain.

Sorry but again there’s not much I can about this,
Nico

[Th]

Using Pro version for any larger organization makes that plugin not work (even if it did survive the 4.x updates for theeeventscalendar).

Many larger organizations have multiple organizers, this could be considered basic functionality to notify just the event organizer and not a bunch of other organizers.

I get complaints that they don’t want registration emails from other events and rightly so 😛

So please get over to the Tribe user voice forum and vote for this one if you want it! (it’s currently low priority)

https://tribe.uservoice.com/forums/195723-feature-ideas

[Nico]

Thanks for jumping in Th!

We surely see why this is important for our customers, and we look forward to having this at some point!

I’ll go ahead and close out this thread, but as Th said please don’t hesitate to add your voice: https://tribe.uservoice.com/forums/195723-feature-ideas

Best,
Nico

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