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Hi There,
I have seen many instances of people selling vouchers through the Eventbrite system. However, i can’t see how it’s possible to sell a tickets (that are in fact vouchers) with effectively no end date. How are these vouchers created through Eventbrite?
Many thanks in advance.
Brendan Randall
Hi, again! I’m not sure exactly what you mean by vouchers. Would you mind sending a link to one on eventbrite.com?
As far as getting them into TEC, have you tried importing one on the voucher events from Eventbrite? If so, how did they appear on your site?
Hi Kelly,
With regards vouchers i mean just that i.e. people buying vouchers to be used. An example of this on-line that my client sourced is https://www.eventbrite.co.uk/e/gift-voucher-tickets-3873676270. My query really is how would these have been set up to be sold as vouchers. It’s not really a case of any issues with importing etc but more a question of how a ticket can be set up in this fashion?
Many thanks in advance.
Brendan
Hi, Brendan. Honestly, none of us have ever heard of vouchers before. 🙁
I asked our dev team, and they pointed me at the Eventbrite API documentation: http://developer.eventbrite.com/doc/#methods
Have you tried importing the event using the Events Calendar Eventbrite Import functionality? I’d be curious what it does.
Another option would be for you to get in touch with Eventbrite and ask them if this is something that we can control with their API. If it is, we may be able to make it work for you.
Sorry I don’t have a better answer for you. Hope this helps a little! 🙂
Hi Kelly,
I just thought i’d feedback on this for your information and also if anybody’s looking to do this in the future. Whilst it’s not really ‘supported’ by Eventbrite it can be achieved in a slightly hackish way. You’ll find their response below:
“The best way to replicate a voucher system is similar to the way you would create a membership event. We have several superb features that can streamline this process for you. I would suggest the following:
1. You can ask your custom questions when they are registering to get their information for them to redeem the voucher, to collect a a mailing address, or for answers to any other questions you may want to ask. To learn how, click here: http://www.eventbrite.co.uk/t/how-to-create-a-survey
2. I would suggest using our payment processor integrations, such as PayPal, to collect payment for your vouchers. This way you would receive the funds after each order was placed into your PayPal account. We will invoice you on the first of every month for the Eventbrite service fees that you collected on our behalf.
3. You would want to set the date of your event for the entire year’s span. You would also want to hide the location of your event by selecting ‘Online Only Event’ on your Edit page. This will hide the location of the event, as you are just collecting voucher fees, not hosting an event with a location.
4. Lastly, I would suggest editing your ‘Order Confirmation’ page and email to reflect any important information about your vouchers. For example how to redeem them. You can uncheck the option to include a PDF ticket here as well if you wish to issue the vouchers yourself. You can view this tutorial on how to edit those here: http://www.eventbrite.co.uk/t/how-to-customize-order-confirmation-page-and-email
Vouchers would need to be redeemed in a manner set up by the organiser as we do not issue vouchers for Eventbrite events at present. We do have a tool which allows organisers to set up discount codes for their event and issue them to people via invites.”
Many thanks for your time.
Brendan
THanks for posting this, Brendan. I agree that it’s not really full-fledged support, but I’m glad to know that you’ll be able to make it work! 🙂
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