Hey @oniregoc,
Thanks for reaching out to us. Stocked to hear you are having a great experience with our support team 🙂
Hopefully you can customize the tickets template to include the product icon or whatever visual distinction you need. I’ll outline the process, but be sure to check our Themer’s guide for further details. Here we go:
– Create the following folder structure: tribe/wootickets/ inside your theme folder: wp-content/themes/your_theme/.
– Drop a copy of the ‘tickets.php’ file located at: wp-content/plugins/wootickets/src/views/wootickets/ in the folder you just created.
– Once you have the view file in place: wp-content/themes/your_theme/tribe/wootickets/tickets.php, you can edit it and add what you need there.
Please let me know if you can manage to do this by yourself from here or still need a hand,
Best,
Nico