Security-Code

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  • February 20, 2018 at 3:40 pm #1459238
    die4smanner
    Participant

    Hello support team,

    how can I use the security code? We hoped that the QR code would be generated from the security code and could be read out of the code?

    The visitor is checked in when scanning, but if I read the same code twice, no error message comes up. Is that correct ?

    Is it possible to generate the QR code from the security code?

    Best regards
    Nicole

    February 21, 2018 at 9:48 pm #1460612
    Cliff
    Member

    Hi, Nicole.

    The QR code loads a URL.

    Visiting that URL–whether clicking the Check In button on the Attendees Report, by scanning the QR code, or manually entered–the attendee will be checked in if the user has permission. There currently isn’t any error message if the person scanning does not have permission to do so. Instead, it just redirects to the site’s homepage.

    Please reference https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/#qr-code-checkins and let me know if you have any follow-up questions on this topic.

    March 15, 2018 at 9:35 am #1480263
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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