Second ticket type for event not appearing on event page

[Rob]

I created an event with a single ticket product for an adult-priced ticket.

Then, later, I added a new ticket to the same event for a child-priced ticket.

Only the adult-priced ticket shows up on the rendered event page.

See the attached screenshot.

What needs to be done to show the child-priced ticket?

[Rob]

Never mind. It was because of a time zone difference between where I am and the website owner’s location. It was 9am my time and I had set the ticket to go on sale at 8am, so was expecting it to show. But the WordPress timezone is 2 hours behind, so it was only 7am at the venue and the ticket wasn’t going to show for another hour. I simply adjusted the time to reflect that difference and all is well.

[Nico]

Hi there Rob,

Thanks for reaching out to us and for the heads-up on the resolution of the issue 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Author]

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