Search Results Hanging on IE 11 & IE 10

[cyberplex]

My company is about to launch a new website next week which uses Events Calendar Pro v3.6

In Final tests we have found a show-stopper in IE 11 and IE 10 whereby the search results page hangs with the message “afreeevent.com is not responding due to a long-running script.”

Steps to reproduce the error:
– Launch IE 11
– Go to Search Results page: http://afreeevent.com/events/upcoming/?action=tribe_list&tribe_paged=1&tribe-bar-geoloc-lat=-33.8674869&tribe-bar-geoloc-lng=151.2069902&tribe-bar-geoloc=Sydney%2C+New+South+Wales%2C+Australia&submit-bar=Find+Events
– Scroll to the bottom and click “Next Events” button
– PAGE LOADS THEN HANGS
– Wait 30 seconds then receive the error “afreeevent.com is not responding due to a long-running script.”

This fails on IE 11 and IE 10 on Windows 8.1 and Windows 7. Strangely the same steps work successfully on IE 9. Additionally the same steps work successfully on modern versions of Chrome, FireFox, and Safari.

I am very reluctant at this point to upgrade the Events Calendar Pro plug-in given we are so close to launch date.
Can anyone confirm if they have seen this problem before and whether it was solved by upgrading Events Calendar Pro?

Martin

[Barry]

Hi Martin,

That’s a puzzling problem. It does look like you indicated having already run through our standard troubleshooting steps though which is awesome:

YES, I’ve deactivated all other plugins to check for a plugin conflict.
YES, I’ve reverted to the 2011 default WordPress theme (with other plugins still deactivated) to check for a theme conflict.

Did that make any difference or allow you to isolate any conflicts?

[cyberplex]

Hello Barry,
Thank you for your reply. So can you confirm no-one has ever reported this issue before with IE 10 / IE 11 using Events Calendar Pro v3.6?
Martin

[cyberplex]

Hello Barry,
There was a clash between Google Ads (async) being displayed every 4 search results and Events Calendar Pro. Removing Google Ads has fixed the issue.
My issue is resolved.
Thank you,
Martin

[Barry]

Great – glad everything’s now working 🙂

I’ll go ahead and close this thread, but if we can help with anything else please don’t hesitate to create a new thread and one of the team will be only too happy to help.

Beyond that, we’re always interested in your feedback and thought on The Events Calendar – so if you have a moment and would like to leave a note on our plugin review page we’d be delighted to hear from you.

Thanks again!

[Author]

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