search near location not working

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  • Author
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  • #1551929
    cp_csw
    Participant

    in the “near” field, when i type city or state, no events are returned – which is incorrect.

    both both the Javascript API and the Google Maps Geocoding API have been enabled as far as i can tell.

    the theme being used is divi. the site is live and our festival is next week, things are too busy to disable the site.

    any help or pointers would be appreciated.

    #1552915
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support and sorry you are having issues. On one or more of the events that are not showing up using “Near,” navigate to the event’s venue settings and try checking “use latitude and longitude” and saving. Does this change whether the event shows up?

    Thanks,
    Brendan

    #1553011
    cp_csw
    Participant

    yes. thank you.

    #1553876
    Brendan
    Keymaster

    Awesome!

    #1569344
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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