Search by Name of Event

[veruska]

I tried to cover this subject on a previous thread under title “Search by Keyword, etc” but I got confused. All I need to know now is: how do I educate my visitors to find an event by a simple Title? What do I need to do in terms of Viewing Mode, Location, Google Maps, etc. to make that to happen? Right now all I know is that if a visitor looks for the events below using the words: Roberto Carlos or Roberto or Carlos, it won’t return the 3 events below. But the events are there.
http://portal.brasileirinho.com/evento/roberto-carlos/
http://portal.brasileirinho.com/evento/roberto-carlos-2/
http://portal.brasileirinho.com/evento/roberto-carlos-projeto-emocoes/

[Barry]

Hi veruska,

So some of this follows from previous threads – but please let me know if anything remains unclear.

You’ve listed 3 events all containing “Roberto” but one – portal.brasileirinho.com/evento/roberto-carlos-projeto-emocoes – is a past/expired event at this point and so won’t show up in the initial search results. The other two do show up however, if you search in the context of list view:

portal.brasileirinho.com/eventos/proximo/?tribe-bar-search=roberto

I think the confusion is that your default view is map view. Map view is special because it only lists events where we’ve stored the geographic location of the venue. In situations where we cannot figure out the location then, unfortunately, it isn’t possible to include them in map view.

In this case, it looks like those Roberto Carlos events are being impacted by this.

Thinking back to previous threads we identified that even though you had venues with perfectly valid street addresses, the location of a number of venues was not successfully being established. It appeared to be that Google was declining to return that information because of the volume of requests it was receiving either from your site or from all sites hosted on your server.

We did discuss ways of working around this, but as I recall you were not inclined or able to move to a more isolated hosting environment (ie, a virtual or dedicated server) and did not wish to obtain a Google Maps API key. Is that still the case?

Might an alternative be to make list or month view your default view?

 

[veruska]

This reply is private.

[Barry]

Hi Veruska,

Anyway, I am not happy right now but apparently there is nothing you can do to help me in this particular case. I will switch to List view then.

I definitely understand your frustration – please don’t think we do not sympathize, we do. However, if Google is declining to return geodata (ie, the geographic coordinates of various venues) there’s not much we can do about that beyond that advice already offered.

My web designer ran a test on his dedicated server and that won’t help.

Can you tell me more? For instance if I create a new venue using the same street address as used for this event it successfully pulls in the coordinates and any events taking place at that venue can then be found within map view.

With that in mind, I’m surprised to hear this problem can be duplicated on a dedicated server unless it’s also running other apps/websites that are collectively exceeding Google’s daily usage limits, or unless something else is getting in the way.

It is a shame that I will have to switch to List View in order to find an event by its Title or Keyword.

There are a couple of other avenues to consider besides a different server/hosting setup or obtaining an API key. These might not be your first choice, but they could be worth thinking about:

• This third-party plugin (unsupported by us) lets you add coordinates to venues – so if you’ve exceeded your usage rates or communication with Google is a probem you could still add geodata (somewhat cumbersome, since you still need to figure out what the coordinates for each venue are, but who knows – your developer/designer could use this as the basis of a more tailored solution)
• You could potentially keep map view as your default view – but switch to list view when a user conducts a search. That would involve some customization work and so you may wish to draw on the support of a suitable developer/designer – but definitely ought to be achievable

I hope that helps 🙂

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Author]

Posts