Hi Glenn!
Thanks for reaching out to us! 🙂
I’m sorry to hear you are having that issue. Let me try and help you out with that.
I see you have tried the following:
- Deactivated all other plugins? Yes
- Switched to a default theme? Yes
Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?
If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting. Let me know about it.
Thanks,
Victor