Scheduled "Multiple Events" with main event displays wrong time

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  • February 28, 2017 at 3:32 pm #1247246
    Denon
    Participant

    When posting an event that has a series over multiple days, the first event is working correctly, however, the multiple events are off by 5 hours.

    Example:

    I will post a game schedule for our local baseball team that spans 5 days. The weekdays area at 7:05 PM and the weekend days are at 6:05pm and 6:35pm.

    The first event shows correctly, however, when selecting an additional day as a SINGLE EVENT, and input 6:05pm, it will display as 11:05 PM only on the additional event. If I select the additional event as an “all day” event, it will span over two days.

    This is INCREDIBLY frustrating as my entire calendar is off.

    Is this a known issue? or is there something I need to be looking at?

    I am also using the AVADA theme, something I’m not 100% pleased that they have taken control over the calendar as it is.

    March 1, 2017 at 6:17 pm #1248089
    Cliff
    Member

    Hi, Denon.

    Sorry you’re experiencing this frustration!

    Could you please provide a link to view this (one of these) event on the front-end of your site and then also provide a screenshot showing this event’s date/time recurrence pattern?

    Once I get that, I’ll try to replicate the issue or advise a different way to create the recurrence series for the pattern you’re wanting.

    Thank you.

    March 1, 2017 at 7:17 pm #1248132
    Denon
    Participant

    This reply is private.

    March 1, 2017 at 7:20 pm #1248137
    Denon
    Participant

    This reply is private.

    March 2, 2017 at 1:23 pm #1248594
    Cliff
    Member

    This reply is private.

    March 2, 2017 at 1:35 pm #1248595
    Denon
    Participant

    Hi,

    Everything on my front end IS displaying correctly. And those events do
    have different schedules. In order to make the. Display correctly on the
    extra instances I must adjust the time.

    And yes, eastern time zone.

    March 3, 2017 at 1:01 pm #1249236
    Cliff
    Member

    Thanks for explaining that.

    I wonder (just a guess) if it’s because both your WordPress and server timezones are both set to New York timezone.

    Maybe try changing your server’s timezone to UTC and see if this issue fixes itself (maybe would have to re-save the event after doing so)

    My testing:

    Please let me know how this goes for you.

    March 25, 2017 at 9:35 am #1260009
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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