Hi Derek,
Thanks for reaching out to us!
Sorry to hear about the issues you are having with EA imports. I’ll try to help you get this fixed.
I tried to check your site and got this page: https://cloudup.com/cfPiuFXsb4M
Not sure why and how, but this could be a reason why imports are not running. When our servers try to get in touch with your site to push the data there they might get the same 503 response and that could be a reason the imports don’t make it there.
It looks like this is generated by WordFence. You can try deactivating that plugin (or change its settings) and see if that resolves the issue.
Let me know what you find.
Cheers,
Andras