December 16, 2013 at 7:47 am #81876
Hello, Iam using The Events Calendar 3.2 and Community Events 3.2. When a registered or not registered user selects any saved Venue or Organizer, these saved elements(selected ones) are been renamed as “no title” in my dashboard with no data left inside them.
Thank you for your help,
DimitrisDecember 16, 2013 at 11:32 am #81927
Thanks for reaching out and hopefully I can help you out here.
When viewing your Event Submission page (http://www.ikidbookstore.com/events/community/add), I’m not seeing any saved Venues or Organizers in the dropdowns. Does this issue also happen when the user enters in a new Organizer/Venue?December 16, 2013 at 11:38 am #81930
When you try to add a new organizer/venue everything works smoothly, but if you try to use it in a new event everything is corrupted. you could try it in our site.
1. add new event with a new organizer/venue
2. add a new event using the saved event
3. when you try to add a new event no saved organizer/venue can found.
DimitrisDecember 16, 2013 at 11:45 am #81932
You have to make sure the events, venues, and organizers are approved and published before they’ll show up on the Event Submission form. By default, they show up as ‘Pending’.
Try going to ‘Settings->Events->Settings->Community’ and changing the ‘Default Status for Submitted Events’ to published like this: http://d.pr/i/UFcq
Let me know if that resolves the issue.December 16, 2013 at 11:58 am #81936
Yes I know, I did several tests before I sent a request for help. Even if I create a new venue/organizer form inside my dashboard the result is the same. When someone use the saved elements we have a mess.December 16, 2013 at 12:04 pm #81937
I just did the test you mentioned, moved option to “publish” and created a new event and after that a second new event using the saved organizer/venue. Unfortunately we have the same result.December 18, 2013 at 9:23 am #82560
I’m still looking into this issue, as I believe it has something to do with foreign language installs. Let me do some test scenarios on my end and I’ll let you know if I’m able to replicate this. Thanks for being patient!December 20, 2013 at 6:13 am #83004
I just wanted to give you a quick update. Since I wasn’t able to replicate this issue in my environment, I’ve asked one of our developers to try to replicate the issue using a Greek WordPress install.
Thanks for being patient and I’ll give you an update as soon as I can!December 20, 2013 at 6:16 am #83005
thanks a lot for your support.
dimitrisDecember 20, 2013 at 6:19 am #83007
Happy to help!January 2, 2014 at 2:01 pm #85767
Can you supply us with the Greek Language files for WordPress, so we can try to replicate this issue? I can’t seem to find where to download them. Thanks!January 9, 2014 at 11:41 am #89447
Can you answer my request above so we can keep troubleshooting this? If we don’t hear from you in the next couple of days, we’ll have to close this one out. Thanks!
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