Same Issue as David

[Joshua]

This is identical to the issue I’m having. Same error message when I first publish the page (see screencap) and then if I try to go back and edit the page, it’s locked (see other screencap).

I’ve disabled all other plug-ins and switched to the 2014 theme.

[Geoff B.]

Good evening Joshua and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the error messages and inconvenience you are experiencing.
I would love to help you with this topic.

If I understand correctly, you have identified a theme conflict with our plugins.
In other words, once you revert to twenty-fourteen, the issue is gone.

Can you confirm ?

If that is true, could you please send me a copy of your conflictual WordPress theme / child theme in a .zip file link (via Dropbox or Google Drive) so that I can run some tests on my end ?

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates you might have made.

If not, could you at least tell me which theme and which version of that theme you are using ?

Best regards,

Geoff B.

[Joshua]

No… I’ve now tried twenty-fourteen, twenty-fifteen and twenty-sixteen. None of those seem to work. This is a brand new WordPress install, so everything is on the latest version.

[Geoff B.]

Good afternoon Joshua,

Thank you for clarifying that.

I believe you might be experiencing a bug with Event Tickets and Event Tickets Plus not working well when standalone.
The good news is that there is a temporary workaround for that.

Could you please install the Events Calendar free plugin (even if you are not using it): https://wordpress.org/plugins/the-events-calendar/

This should fix things for now.

Unfortunately, I cannot commit to a release date at this point. But stay tuned, you will be contacted when fix is released.

Best regards,

Geoff B.

[Geoff]

Hi Joshua,

I just wanted to let you know that we released Events Tickets Plus 4.2.7.1 moments ago and it includes a fix for this issue. Please update when you have the chance and let us know if you continue to have any problems creating tickets and we’d be happy to help.

Thanks a ton for reporting this so we could get a fix out — we appreciate your support and for sticking with us while we worked on this.

Cheers,
Geoff

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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