Home › Forums › Ticket Products › Event Tickets Plus › Same error for me
- This topic has 4 replies, 3 voices, and was last updated 6 years, 4 months ago by Eric Jones.
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November 14, 2017 at 6:04 am #1382369Eric JonesParticipant
I’m receiving the same error with Events tickets plus. There is a conflict with woocommerce which is now using select2 v4 and tickets plus/ events calendar is using v3. Basically your product is unusable right now. I have very frustrated users!
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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/compatibility-issues-with-woocommerce-members/November 14, 2017 at 1:59 pm #1382971VictorKeymasterHi Eric!
I am sorry you are experiencing this issue.
We are indeed aware of this issue with the select2 JavaScript library which was introduced in our latest update of our commons library. The good news is we have already made a fix for it and we are planning on releasing it in our next maintenance release cycle this week.
I have set this thread’s status to “Pending fix” and linked it to the report so we’ll let you know as soon as the fix is released.
The only workaround we’ve found so far is downgrading The Events Calendar to a previous version. To learn more about how you can downgrade your plugins, please refer to the following article > https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/.
We always suggest to setup a dev/staging site so you can test things out and make all plugins, themes and WordPress core updates without disrupting the live site. We also encourage to make a full backup of your site, both database and files so in case something goes wrong you can always restore your site.
My apologies for the inconvenience and we appreciate your patience while we work on this.
Best,
VictorNovember 20, 2017 at 11:55 am #1387414CourtneyMemberWe released an update for this issue. Can you update your plugins (preferrably on a staging site) and see if that resolves the issue.
https://theeventscalendar.com/maintenance-release-week-13-november-2017/
Thanks
Courtney ?December 12, 2017 at 8:35 am #1403719Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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