Home › Forums › Ticket Products › Event Tickets Plus › Sales Order Reports missing orders?
- This topic has 34 replies, 6 voices, and was last updated 8 years, 1 month ago by Support Droid.
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December 2, 2015 at 3:09 pm #1034178AmeetParticipant
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December 3, 2015 at 2:47 pm #1035066NicoMemberThis reply is private.
December 7, 2015 at 10:51 am #1037048AmeetParticipantThis reply is private.
December 7, 2015 at 8:56 pm #1037295NicoMemberThis reply is private.
December 7, 2015 at 9:02 pm #1037298AmeetParticipantThis reply is private.
December 8, 2015 at 6:39 pm #1037916NicoMemberThis reply is private.
December 10, 2015 at 3:13 pm #1039244GeoffMemberHey Ameet,
Just jumping in to let you now that the patch for this issue is included in 4.0.1 and it just released today. Keep your eyes open for the update and please do let us know if any other issues pop up and we’d be happy to help. 🙂
Cheers!
GeoffDecember 15, 2015 at 2:52 pm #1041918AmeetParticipantThanks Cliff for reopening,
Just copying from my other post into here. I am still seeing the same problems…I’ve updated everything to the newest version (4.01) and still seeing the same issues with not all my orders showing up. This is running on my localhost which has the same database that I sent you couple weeks back from production. I was hoping that with the update, my previous reports would be fixed but they seem to be the exact same thing in the Orders Report.
Nico, I know you guys were working on it, but it still doesn’t feel resolved and perhaps that is what you were alluding too before my thread was closed.
Let me know your thoughts, eager to get to the bottom of this. 4.0 is a nice update, but definitely having to redo a bunch of my customizations cause of the deprecated functions.
thx,
ameetDecember 16, 2015 at 2:16 pm #1042491NicoMemberThis reply is private.
December 16, 2015 at 2:34 pm #1042497AmeetParticipantThis reply is private.
December 16, 2015 at 3:18 pm #1042536GeoffMemberHey Ameet,
The fix for this should be shipping today in 4.0.2. Please do keep us posted if it helps address the issue.
Thanks again for your patience while we worked on this!
Geoff
December 17, 2015 at 11:45 am #1043109AmeetParticipantThis reply is private.
December 17, 2015 at 11:58 am #1043124AmeetParticipantThis reply is private.
December 18, 2015 at 11:19 am #1043735NicoMemberThis reply is private.
December 21, 2015 at 8:18 pm #1045020AmeetParticipantThis reply is private.
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