RSVP not working after Event Tickets Plus Installed

[Wilson]

Hi,
I’m looking for solution to solve my problem.
After purchase & install Event Tickets Plus. The RSVP feature gone.
It only left the event calendar details.
Could let me know anything else i need to setting?
Is that compulsory we need to install WooCommerce for selling tickets ?

[Geoff]

Hey Wilson and thanks for reaching out!

So sorry for the issue here with RSVPs going away after installing Event Tickets Plus. That’s certainly odd and I’d be happy to help troubleshoot it here with you.

First off, just to confirm, are you running the latest versions of both Event Tickets and Event Tickets Plus? I only ask because it’s easy to overlook that both plugins are needed for RSVPs and tickets to work and because running incompatible versions of each plugin could cause this sort of conflict. Currently the versions are:

• Event Tickets 4.1.3
• Event Tickets Plus 4.1.2

If you could check that and let me know that would be great! If you are running the latest versions of both plugins and continue seeing the issue, then it would be awesome if you could head to Events > Settings > Help, copy the System Information at the bottom of the screen and paste it here for me in a private reply. That will help me check a few more settings.

Thanks so much!
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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