RSVP Email missing Date and Time after 4.7.1 update

[James]

In prior versions, the event date and time were listed in the RSVP email right under the event name. We upgraded to 4.7.1 on 3/29, and RSVPs sent before the upgrade on 3/29 contain that info. The next RSVP sent was on 4/3, and the Date and Time are mssing from that RSVP and all subsequent ones.

[James]

Is there going to be any response to this?

[James]

Hello? Anyone there?

[Jennifer]

Hi James,

I’m sorry about the delay here – the event date is not included in the ticket by default, but you can enable it by adding the following to the functions.php file of your child theme:

add_filter( 'tribe_tickets_email_include_event_date', '__return_true' );

Can you give this a try and let me know if it works for you?

[James]

This resolved the issue. No idea why it worked before, but it works again. Thank you.

[Jennifer]

Hi James,

I’m glad to hear that it’s working again! It’s possible that this code was in a theme file previously and then overridden during an update (which is why we always recommend adding it to a child theme, keeping it safe from theme updates) or that a change had been made in the core files and was erased when you updated to 4.7.1. Regardless, I’m glad that it’s all good now!

I’ll go ahead and close this out, but please feel free to open up a new thread if you run into any other issues.

[Author]

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