RSVP and WooCommerce Ticket Options

[Jessica Messervey]

Good day!

I am unable to successfully change and save the “Sell Using:” radio button. It is on RSVP and won’t change to WooCommerce. Please assist!

[Geoff B.]

Good evening Jessica and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the fact that you are unable to save the RSVP ticket to WooCommerce.
I would love to help you with this topic.

Currently, it is not possible to change the ticket type from RSVP to WooCommerce after it has been defined.
This is something we are working on fixing. Unfortunately, I cannot commit to a release date at this point. But stay tuned you will be contacted when the fix will be completed!

In the meantime, the simplest thing to do is to create a new WooCommerce ticket and hide the old RSVP ticket from the front-end.

Or, if you backup the RSVP ticket data, you could delete it.
From there you would operate only with the new WooCommerce ticket.

Let me know if I can help with that ?

Best regards,

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Leah]

Hi there,

I just wanted to pop in here and give you an update. While we weren’t able to get this feature into our upcoming 4.2 release, it is still on our list of ideas to implement in future releases.

We appreciate your patience, and we will be sure to update this thread when we have more news. Thank you for your continued support, and keep an eye out for version 4.2 coming in the next few weeks!

Best,
Leah
and The Events Calendar team

[Author]

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