Help Desk

Return policy parameters

  • Posts: 10 Topics: 7
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    Previously we have tried the filter bar, but it did not display well on our site at that time. This was nearly 2 years ago. We’d like to try it again, but would like to first know your refund policy if we are not happy with the result. Thank you.

    Posts: 6518
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    Hey Roxy

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    It is important to note that Filter Bar will only display on your default events page, much like on our demo site: WP Shindig Demo Site https://wpshindig.com/events/.

    Filter Bar does not work in shortcodes or widgets at this time.

    Is there anything else I can help you with?

    Thanks
    Courtney 🙂

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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