Resent tickets after change in faulty email

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  • January 12, 2014 at 10:54 am #90670
    theokoeten
    Participant

    I wonder how to resent a ticket, when a client finds that she entered a wrong email adres?

    January 13, 2014 at 4:10 pm #91673
    Kelly
    Participant

    Great question, theoketen! 🙂

    This functionality is accessed from the WooCommerce order page. If you’re viewing an order that has tickets in it, when you click on “Order Actions” in the sidebar, you’ll see “Tickets” as an option under “Resend order emails”: http://files.mzaweb.com/image/1X2u3r182F3M

    That should resend the ticket email to the email address specified in the order.

    Let us know how that works for you! 🙂

    January 25, 2014 at 10:02 am #96930
    theokoeten
    Participant

    That feature indeed works great, somehow I was stuck on version 3.1 without a notice for 3.4. Did a manual update, and now all is fine.

    February 3, 2014 at 7:03 am #99942
    Kelly
    Participant

    Fantastic! Thanks for letting us know. It’s great to hear that you’re back in business! 🙂

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