Resending Receipts and Tickets on Complete Orders

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  • January 17, 2015 at 8:38 am #934070
    proimpact
    Participant

    Purchase was complete and shows in list of attendees, but emails were not sent. How do I resend receipts and tickets?
    Thanks.

    January 19, 2015 at 7:51 am #934689
    Geoff
    Member

    Hi there, Bob! Thanks for getting in touch.

    You can resend any of the transactions emails, including tickets, right in WooCommerce > Orders. Click on the order in question, head up to the Order Actions box in the top right corner (screenshot), select the email you would like to resend, then hit the “Save Order” button.

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    January 26, 2015 at 9:13 am #937674
    Geoff
    Member

    Hey there, Bob! Just checking in to see if you had any follow-up questions or if you’re all good here–please let me know. 🙂

    Cheers!
    Geoff

    February 4, 2015 at 9:51 am #940002
    Geoff
    Member

    Hey there, Bob! This thread’s been quiet for a couple of weeks, so I’m going to go ahead and close it out. Please feel free to hut us up with a new thread if anything else comes up and we’d be happy to help. 🙂

    Cheers!
    Geoff

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