Resend Ticket

[rachel.ryersonaflc.org]

Is there a way to resend a ticket to someone who has lost their email with the ticket?

[Jaime Marchwinski]

Hi Rachel,

Thanks so much for reaching out!

You can resend a ticket email by going to the WooCommerce order associated with the customer.  From there, you can go to the Order Actions on the top right side and select Resend Ticket Email and Update.

Let me know if you have any other questions!

 

Thanks,

Jaime

[rachel.ryersonaflc.org]

We are not using Woo Commerce this is a free event. Is there a way besides going through Woo Commerce?

[Jaime Marchwinski]

Hi Rachel,

Unfortunately that feature does not exist with RSVPs at this time.

You can also add this idea to our Feature Requests, as we tend to implement ideas based on customer feedback, so your input is greatly appreciated:

https://tribe.uservoice.com/forums/195723-feature-ideas

Please let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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