Required Ticket Field being bypassed by adding a space

[Melanie Adcock]

I have two clients using ET+ for booking event tickets. Both have had issues of no attendee name in purchases where that is a required field. I have just figure how that if the user adds a space in the required field it bypasses the request for names. Just curious of there is there a way to fix this?

Thanks.
Melanie

[Andras]

Hi Melanie,

Thanks for reporting this to us.

We are already aware of this issue, it is logged. Our developers will take a look at this.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and we’ll help you out.

Thanks and cheers,
Andras

[Victor]

Hi Melanie!

Just wanted to share with you that a new release of our plugins is out, including a the feature request in this topic 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-27-may-2018/

We appreciate your patience while we worked on this.

Please update the plugins and let us know if it works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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