Requested a refund twice – no response

[pandemoniumlondon]

Ref: Order #1520578

I have now requested a refund from you twice and had no response. As I mentioned on another support ticket, Events Calendar is useless to me on my website as it no longer works with Facebook. Your support ticket said that I was entitled to a refund, but I have not heard back.

Please can you process this?

[Courtney]

Hi Max

Oh I’m so sorry about that. I’m sending this request on now directly to our refunds representative. You can reach out directly as well via

support [at] theeventscalendar [.] com

I’ll post an update shortly.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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