Replaced Jigoshop with WooTickets/WooCommerce and having a problem

[Thomas Bliss]

Hi all,
I just bought the new Events Calendar Pro, and WooTickets today, and Im really excited by what I see so far.

But I have a problem… So on checkout, I have an error that shows [jigoshop_cart] even though I have deleted all Jigoshop plugins. Site is currently in maint mode so you cant see it, however I can set you up for access.
Thank you for your assistance.

[Kelly]

Hi, Thomas. I’m glad to hear that you’re enjoying exploring your new software. That’s great.

Since our expertise here is really The Events Calendar and the WooCommerce Tickets add-on, I’m afraid we can only be of limited help to you.

From what you say above, it sounds like you probably need to change out the shortcodes, now that you’re not using Jigoshop anymore, for the WooCommerce version. Still, to be sure, your best bet is to contact WooThemes directly.

Good luck with your transition!

[Thomas Bliss]

Hi Kelly,

I have deleted all of the Jigoshop plugins. How does one “change out the shortcodes”

Thomas

[Kelly]

Hi, Thomas. Unfortunately, this isn’t something that we’re equipped to help you with. Please contact your other plugins’ developers for support with their plugins.

Best of luck with your migration. Please let us know if anything comes up with regard to The Events Calendar and your tickets!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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