Is there any talks of adding some sorting mechanism for these types of scenarios in future?
Hey Tony,
We’ve indeed had such talks, and are working on a top-secret, huge set of changes for our entire Tickets Framework 😉
I can’t say much at this time, and in all honesty the specific inclusion of ticket reordering may not be part of the initial launch of this big update – but we do actively want to improve this and have indeed heard from several users who want these features as badly as we do!
I know this information isn’t all that helpful; but, if anything, just know that yes, we are working on this and are aware of how much smoother the ticket management in the edit screen can be.
Let me know what you think and/or if you have any other questions!
Cheer,
George