Thanks so much for reaching out again!
I wish I had better news for you, but we are still actively working on this issue. I can reassure you that your other thread has not been closed and has just been marked as Pending Fix, which means that you will be notified when a fix becomes available for the bug that you are experiencing. You can still respond to that thread if you have any additional questions in the meantime.
We apologize for the inconvenience caused by this glitch and we are actively working on a solution for this. I cannot guarantee when it will be fixed, as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. The good news is that you will be contacted as soon as a fix is available.
Thank you for your patience as we see this through.
I’m going to close this thread for now, but please feel free to respond to your previous thread if you have any other questions on this issue.
Thanks,
Jaime