Renewing license for Events Calendar PRO?

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  • September 15, 2017 at 9:46 am #1349883
    Anne-Marie McEwen
    Participant

    I’ve just upgraded and paid for Events Calendar PRO in June. Now it says my subscription expired as I originally paid for it in July of 2015. It says it expired on July 8, 2016!

    September 15, 2017 at 12:00 pm #1349938
    Courtney
    Member

    Hi Anne-Marie

    I see 2 licenses for Events Calendar Pro:

    events-calendar-pro Personal Expiration: 2018-09-15
    events-calendar-pro Personal Expiration: 2018-06-21

    Is that what you would expect to see at My Account » Licenses https://theeventscalendar.com/license-keys/? Can you visit that link and confirm that the site producing the error has one of these licenses activated on it?

    Thanks
    Courtney 🙂

    October 7, 2017 at 9:35 am #1360774
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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