Renewing a license

[John Cotey]

We purchased the calendar Pro through the company that previously helped maintain our website. That company has changed ownership, and has not returned calls, but we want to keep the calendar and pay for renewal. How can we do this, seeing as we were never giving account names or passwords, because the company we used did all that?

Thanks for the help. The calendar is one of our most popular features and we’re getting many calls about the fact that it is not currently working.

John Cotey

[Brendan]

Hi there,

Thanks for emailing support. There is no way to transfer the license but, once it gets closer to expiration you can just purchase a new one and add the new license key to your plugin.

Hope that helps.

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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