Renewed Calendar Pro License isn't updating

[alisoncaron1344]

I found this post in the forums and I think I am having the same problem: https://theeventscalendar.com/support/forums/topic/just-renewed-calendar-pro-but-license-key-has-not-updated/#dl_post-985053

I also just renewed the license (order # 1014340, date: Tuesday, October 13, 2015), and the license key is still listed as “expired” when I check the plugin settings.

[George]

Sorry to hear about this, @alisoncaron1344! I checked your user account and the license does appear to be active, with activation allowed until October 13 of next year…so it appears that the license is registered and working fine.

If you still find that issues persist, I’d recommend removing the license on your site; then, install the latest versions of The Events Calendar and Events Calendar Pro on your site if they’re not the latest versions already, which are:

• The Events Calendar v3.12.3 – http://wordpress.org/plugins/the-events-calendar
• Events Calendar Pro v3.12.1 – http://theeventscalendar.com/my-account/downloads

After updating, go to http://theeventscalendar.com/my-account/license-keys, and mouse over the site URL listed in the box for your Events Calendar Pro license. Use the “disconnect now” button to disconnect the URL.

Then, go back to this site’s wp-admin, and add the license key in the settings page again. See if anything improves! 🙂

Cheers,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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