Renewal Gone Up?

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  • May 15, 2017 at 12:50 pm #1284039
    Michael
    Participant

    Firstly, i think it is ridiculous to try and contact billing department this way – should be a direct contact, not in a public forum.
    So my question is, WHY has renewal gone up from $62 to $79? That is almost a 30% increase in one year. Will be time to move on at these rates.

    May 16, 2017 at 8:53 pm #1284741
    Cliff
    Member

    Hi, Michael.

    Yes, the discount we were previously providing for renewals was changed.

    If you have any follow-up questions, feel free to submit billing questions to Support's email address or to continue the conversation here. You can use Private Replies if you prefer.

    June 7, 2017 at 9:35 am #1294526
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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