Renewal for events calendar pro not showing up

[Suzanne Huebsch]

Hi there,

I renewed events calendar pro on July 20th but the license says it is expired. I paid with invoice #1142080 for westcoastknitters.org. Perhpas i didn’t renew properly?

Thanks for some help with this,
Suzanna

[Geoff B.]

Good evening Suzanne and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the license renewal not going through as expected. This certainly was not intended on our end.
I would love to help you with this topic.

I will ask for an investigation on this one as I see your payment went through, but the license did not get updated.

In the meantime, I have extended your license accordingly. We apologize for the inconvenience.

Best regards,

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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