Renewal

[S]

Hello,

Alas, I never got your software to work, so I do not want to renew. How do I make sure that it doesn’t renew?

Thank you

[Andras]

Hello S,

I’m sorry to hear that.

Your Events Calendar PRO license has expired earlier this month. That will not renew.

Your EA license is valid till June, and as I see it it is not a subscription, so it will not renew automatically.

If you want to make absolutely sure, then after you log in on theeventscalendar.com go to License Keys and make sure that you don’t have any auto-renewal switches turned on. I believe you will not see any switches though.

In any case, if an auto renewal would happen despite this, let us know right away and we’ll get it fixed.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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