Renew Events Calendar Pro Expired, But Paid For Expires on 2017-06-13A

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  • This topic has 6 replies, 2 voices, and was last updated 9 years ago by j harkness-ellis.
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  • April 10, 2017 at 5:01 pm #1267973
    j harkness-ellis
    Participant

    As you can see the the Events Calendar Pro is paid thru 6.13.17. It is chronologically out of order and defaulting to January 1970. This problem started several weeks ago and I have not been able to get this problem addressed by anyone and it is the most important part of our website. Dates are all over the place and no one can pull up any events. Please assist me immediately, I am losing viewers because of this problem!!

    April 12, 2017 at 9:18 am #1268875
    Nico
    Member

    This reply is private.

    April 12, 2017 at 2:46 pm #1269161
    j harkness-ellis
    Participant

    Hello, Nico,

    Thanks for jumping in and trying to help us out with this situation. I updated my license as you suggested and I still have the same problem, when you go to list, http://www.dcnitelife.com/events/2017-04-12/ then click on a date all of the events that come up for that day, as you can see, the events are all over the place.

    This situation is affecting our business, please advise

    Thank you for all of your assistance.

    Darryle

    • This reply was modified 9 years ago by j harkness-ellis. Reason: misspelling
    • This reply was modified 9 years ago by Nico.
    April 13, 2017 at 9:26 am #1269503
    Nico
    Member

    Thanks for following up Darryle!

    Can you please let me know if the license issue has been solved in the first place?

    The license should not impact the other issue you are experiencing. License keys only enable the access to the support forums and automatic updates inside the site. It would be great if we can focus on the issue here as Geoff is helping out with the other issue on a separate thread. In any case I will ping him and offer a second look as it looks like a tricky issue for sure.

    Please let me know about it,
    Best,
    Nico

    April 13, 2017 at 9:29 am #1269508
    j harkness-ellis
    Participant

    Thank you sir,

    The license issue has been resolved, but the other issue still remains.

    Thanks
    Darryle
    202.270.8434

    April 13, 2017 at 9:36 am #1269581
    Nico
    Member

    You are welcome Darryle, thanks for confirming! I’ll go ahead and close out this thread, but will keep an eye on the other issue. I just talked to Geoff and I see he is waiting for some things from your end to make some deeper troubleshooting. Will keep collaborating with him to help you on the issue.

    Best,
    Nico

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