Help Desk

Renew ahead of expiration?

  • Posts: 2 Topics: 2
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    Our active license does not expire until July 2018. If I renew it now (March 2018), will the new expiration be July 2019 or March 2019?

    Thanks!

    Posts: 5926
    | Permalink

    Thanks so much for reaching out!

    Your license is active for one year, so your current license will be valid until July.

    Let me know if you have any other questions on this topic!

     

    Thanks,

    Jaime

    Posts: 2 Topics: 2
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    Thanks, but that doesn’t answer my question. If I renew my current license
    today, will it be valid through July 2019 or only through March 2019?

    Posts: 5926
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    Are you lookin to upgrade your license, or to renew your current license? Is there somewhere that you are being asked to renew ahead of time?

    I’d love to assist you further, let me know how I can help!

     

    Thanks,

    Jaime

    Posts: 2 Topics: 2
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    Hi Jaime, we’d like to renew our current unlimited license which expires
    on July 21st, 2018. Our fiscal year ends June 30. We have budgeted for the
    renewal on the current FY, but I can’t be sure about next FY. That’s why
    I’d like to renew as soon as possible.

    Posts: 5926
    | Permalink

    I understand what you mean.  You should be fine to update ahead of time, if you have the option, and have your license extended for another year (ending July 2019).

    Let me know if you have any other questions!

     

    Thanks,

    Jaime

    Posts: 7
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

The topic ‘Renew ahead of expiration?’ is closed to new replies.