removed event on facebook, Worng time on event, Calendar dosen’t update

[Martin]

HI

We have a problem with the time of events on our homepage.

First:
When we delete a event on facebook, our event calander dosen’t remove the event.

secound:

The time of of our event are incorrect, on facebook the evnt looks like this, 19:00 – 21:00
on our homepage it looks like this: 17:00 – 19:00

And if we update the event on facebook it dosen’t take the new settings.

• This topic was modified 10 years, 10 months ago by Martin.
• This topic was modified 10 years, 10 months ago by Brian.
• This topic was modified 10 years, 10 months ago by Brian.

[Brian]

Hi,

Sorry for the issues you are having.

I can help out here.

The Facebook Events plugin is an importer only and does a sync. It cannot detect changes in Facebook.

So if you make changes or delete in Event in Facebook you have to do the same in your WordPress Install.

If you believe the plugin was suppose to do this can you please let us know what lead you to believe that so we can fix it on our site.

Timezone
What is your timezone set in WordPress?

Admin > Settings > General > “Timezone”

Is that set to your local time?

Let me know and we can go from here.

Thanks

[Martin]

Okay, I just thougt it did.. My bad 🙂

My time zone are Copenhagen CMT+2 .. I have now changed all the events manualy, to the correct time.. Is it possible to make an update there will detect changes in the upcoming events on Facebook? or just a manual update button?

[Brian]

Hi,

It is possible we could add that feature in the future, I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts